Features
Grouped the way an operator thinks about it: where she talks, what stops her, how she sells, and what she plugs into.
Channels
A call, a text, and a DM from the same person are one conversation. A reply on any channel stops the follow-ups queued on the others.
Sends from your own Microsoft 365 or Google Workspace mailbox by OAuth, so it lands in your Sent Items with your signature and your threading. We ask for permission to send and nothing more: we never request the ability to read or delete your mail.
Your Twilio account, your number bought through the portal, your 10DLC brand. The inbound webhook is configured in the same call that buys the number, because a number that can receive and has nowhere to deliver drops replies silently, and STOP is a reply.
An inbound line that answers and takes turns, plus one callback when a call does not land, only ever to somebody who rang you first. Transcripts join the conversation that person already has on any other channel.
One script tag on your site. Phone-first, capped, and the same agent that answers your email.
A shareable link that opens a full-page conversation. Useful for a landing page, an ad, or a QR code.
DMs arrive as conversations and can be answered inside Meta's 24-hour reply window. Outside that window the reply parks and tells you exactly when the DM arrived and when the door closed.
Drop a prospect straight into a capped conversation with your agent, running on your real catalogue against test data and a do-not-contact synthetic contact.
The standard voice line takes turns, which means nobody can interrupt anybody mid-sentence. Full duplex with barge-in is available as an opt-in and is off by default. And a mailbox is not a bulk email provider: cold volume belongs on a separate warmed domain, not on the address your business replies from.
Safety and control
Anything enforced only inside a prompt is enforced by something a prospect can argue with.
A second pass checks that every factual, price, and date claim maps to something retrieved or returned by a tool. An ungrounded claim escalates instead of sending. An unreadable verdict rejects rather than assuming the best.
The prospect gets your holding line. The draft goes to your Handoffs inbox. A thread waiting on a handoff refuses further agent turns, so she cannot talk over a colleague who is mid-answer.
Type the facts and she says them in her own voice and picks the sequence back up at the step she stopped on. You do not have to take the thread over unless you want to.
Contract term changes, refunds, legal and liability questions, and any date the calendar could not confirm escalate unconditionally. There is no switch to turn those off.
May she quote, may she discount, may she close, and by how much. A new workspace starts at meeting-only with escalation on any money question.
The refusal happens below the agent. She is never told the floor, and the refusal names no number, because a refusal that names the floor teaches a model where to negotiate to.
Per business, effective within one queue poll. There is one switch that stops everything.
One database function is the only authority on whether a message may go out. It fails closed. Consent is append-only, so you can see how it was granted and when it changed. Suppression matches the address or number rather than the contact record, so it survives a delete and reimport.
A link, a page, and RFC 8058 one-click. The page never unsubscribes anybody on a page load, because corporate mail scanners open every URL in every message and would quietly empty your list.
Quiet hours in the recipient's timezone, not yours. Caps count messages a provider actually accepted, so a backlog does not eat somebody's allowance.
Nothing texts until your registration is approved. Carriers drop unregistered traffic rather than bouncing it, and the provider still calls it accepted.
A daily spend cap per business with an estimate reserved before each call and reconciled after. Bulk work stops at the cap and a live conversation escalates to a human rather than going silent mid-sentence.
Who changed the floor, who opened a permission, who edited the knowledge base, and when.
Every business is a separate workspace. Queries are scoped before they are built, so an unscoped query is not something the code can express.
Sales tools
Priced from your catalogue and your add-ons. The signature page freezes the terms at the moment of acceptance, so editing them later does not change what was agreed, and a second acceptance never overwrites the first. It says plainly that it is a record of agreement and not a qualified electronic signature.
Quote and close, quote with approval by text from your approval phone, or meeting only.
Your own bookings win for dates you have already sold. A calendar we cannot reach answers unknown, never unavailable, because those are different sentences and only one of them loses a booking.
A publishable token any website form can post to, including a plain HTML form with no JavaScript. The reply is written on the request rather than in a queue, and the portal shows the median time from form fill to provider accept.
Cadence with a default shape of two texts and four emails, editable, with bulk enrolment and the refusals shown before you enrol rather than after.
CSV import with column mapping and dedupe, per-channel consent with a recorded source, suppressions, and segments built from four plain questions rather than a filter language.
Case studies, testimonials, videos, and landing pages. Nothing is sendable until a human approves it, the same asset cannot be sent twice, and links are substituted server-side so an invented URL cannot reach a prospect.
A signed quote drafts a win for your review. It carries the package, the month, and a rounded total, and never the buyer, because a win is shown to strangers.
Personality, sales methodology, business context, and operations. The methodology layer is ours and shared. Your business layers are yours and isolated.
She interviews you about the business, one question per turn, resumable, and drafts your context for review. Gaps are marked rather than invented.
Talk to your own agent as a prospect. Every reply shows the objection family, the play and step, the tools called, and the cost.
Recorded conversations with asserted behaviors, replayed on every knowledge base change, reporting which cases changed direction rather than a bare pass rate.
When a human takes over they see how long the conversation has run, who has said how much, what the contact is enrolled in, their local time, and whether you may write back at all.
Book a walkthrough. We will set her up against your pricing, your floor, and your objections, and you can try to talk her into a bad deal.